TLC 4 Superteams
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TLC Event Highlights

TLC 4 Superteams

New Patient Process

  • Saturday, 16 March 2013 16:49
Family Health History/Posture Assessment Form, Media Release form, Photo Release Form, Video Release Form, Social Media Release Form, Photo Consent Form, Video Consent Form, Social Media Consent Form   New patients are the key to your practice. You may think it all starts with the…

Scheduling - Re-Exams and R-RoFs

  • Saturday, 16 March 2013 12:43
  Re-Exams Always do re-exams during prime time flow. If your adjusting time runs from 8:00 AM to 10:00 AM, then you should allocate time for re-exams and start them at 8:15, 8:25, 8:35, and 8:45. By keeping them off the top of the hour…

Scheduling - NPR Times

  • Saturday, 16 March 2013 12:11
  What to do if you do NPR on Monday and Wednesday, yet you have a new patient come in for evaluation Wednesday morning and your next NPR is not until Monday. TLC recommends to do your reports within 24 to 48 hours and the…

Scheduling - New Patients

  • Saturday, 16 March 2013 12:06
  Do not accept new patient appointments past 5:00 pm. The 5:00-6:00 PM time should be a time to go out with a wall to wall, jam-packed adjustment session. Making sure that everyone understands they must be in before 5:00 PM also creates an understanding…

On Time, Early, Late (O.E.L.)

  • Saturday, 16 March 2013 11:50
  Greeting for on time: This is a particularly simple one to do since it is a joyous and celebratory moment when patients are on time. The following script might apply: "Mrs. Jones, I am so happy to see you on time. It means so…

Greetings

  • Saturday, 16 March 2013 11:44
  Greetings must always reveal your joy about seeing the patient. Never about how they feel: "how are you doing", "how was your last appointment", or "how do you feel since your last adjustment". Drop all those statements and begin with suggestive statements like: "It…
  How you work cluster booking properly and get it filled up ideally is when you are meeting with patients to set up appointments. The first thing your patients are always told should be, "It is better to get a morning adjustment than an evening…

Patient Appointments

  • Saturday, 16 March 2013 11:36
  How to lay out each of the types of hours, beginning with prime time adjusting hours; always open the top of the hour with a bang. Whether you open your doors at 7:30 AM or 8:00 AM, you want your doors locked until it…
  Giving out time cards to patients with adjusting and specialty/report hours Purpose: to clearly define your hours, availability, boundaries, and how to set up patients to be punctual. Patients need to have a clear outline of the hours in your practice, which are times…

Cluster Booking

  • Friday, 15 March 2013 13:17
  This applies to mastering your ability to help all doctors and team members to stay focused on one job at a time. If we were to look at our ability to perform work, it is expressed by our energy and at any given time,…