The only way to clean up old patients' financials behaviors is to hang a list on the wall of all the patients that you need to meet with. It does not matter whether it is a list of 20 or 200, they must all…

  Cervical Subluxation Thoracic Subluxation Lumbar Subluxation Cervicalgia Cervical Radiculitis Lumbar Neuritis/Radiculitis Cervical Spondylosis Spondylolisthesis, acquired Cervical/Neck Sprain Thoracic Sprain Lumbar Sprain Cervical Disc Degeneration Lumbar Disc Degeneration Lumbar Disc Displacement Cervical Disc Disorder Lumbar Disc Disorder Facet Syndrome Lumbago Sciatic Neuritis Scoliosis Spinal Stenosis/Lumbar…

  Exam codes starting with 99201-99204, depending on the level of service and the complexity of the case – the more extensive a history, consult the higher the level and number service code you can use, with the highest being 99204.  Usually used are 99203…

  According to the Medicare Carriers Manual (MCM) (Section 2251.3), manipulative treatment is defined as "maintenance care" when the following applies: "Once the functional status has remained stable for a given condition, without expectation of additional functional improvement, further manipulative treatment is considered maintenance therapy…

  The outcomes and experiences of software billing companies can be completely "revamped" every six months. Right now, many of the TLC practices have a variety of different software billing companies; the most commonly used is Billing Precision. TLC does not suggest this as being…

  *I am not an attorney. I am not offering legal advice. If you need legal advice about this subject, related regulations or any other matter, you should contact a duly qualified legal advisor.*   Financial Clarity TLC's 5 Patient Policies for Financial Peace of…

  By pre-framing why it is we do what we do and how it will benefit the patient, it makes the challenge of sitting through things a second time far less difficult. Each new patient should be treated as a new patient through and through…

  It is very important that we inform each patient, in advance, that he or she MUST arrive at least 10-15 minutes early. When a patient is leaving the NP Day 1, we make sure we let them know how important it is to arrive…

  In preparing this script, we should assume that the front desk CA has thoroughly engaged in the 5 Primary Scripts and the new patient telephone script and is at the point where the patient asks specifically if their care will be covered. Response if…

  It can sometimes be hard for a CA to stick to the new patient phone scripts when the patient is requesting more immediate detailed information. How do we handle a new patient on the first, initial phone call and wants us to go into…