Front Desk CA Responsibilities PRIMARY CHECK IN       Greet patients Patient flow Answering telephones Over the Counter Collections (OTC) Special appointments All NP procedures Reschedule calls Patient education CHECK OUT       Check travel card Confirm or change next appointment Address loose papers Schedule SWS Keep…

1 on 1 Accountability Meetings   Goal: To allow for scheduled meeting times privately with doctor to discuss specific tasks that are in the team members' primary job description and need to be performed daily and weekly. Implementation: Log on to www.tlc4superteams.com (core member log…

  In selecting a good coverage doctor for your office, the first thing you must do is conduct a private, one on one meeting with him or her. Have him/her observe you adjusting for approximately thirty minutes of your prime time. Then you must have…

  There are series of details we have got to be clear about with muscle therapists. No matter who they are, what their skills are, or how old they are, they have to fit the disciplines: The CA has to become a patient under your…

  While an independent contractor has its place with someone paying your rent, we should stay away from such a structure and define with clarity, what type of an associate doctor you want.  Q: Do you want someone with ambition they will be with you…

  Relative to a Promotions CA, he/she should work two separate days per week for no more than three to four hours per day, ideally in the first half of the day. Before they are set loose on doing things like that, they must be…

  (This is a T-CA who is a State Licensed or Certified in X-ray Tech Work. Not all states permit such certification. To utilize this information you must confirm through experts in your state board of examiners, if this is at all possible. It should…

  Spinal Workshop 26 week outline required tools – TLC brochure and TLC Referral Brochure. The most important part of raising up a Tech CA is a hunger to be involved – hands on in patient care and partnering with the doctor. This CA must…

  Tools needed: Team Training videos This must be a person who hungers for chiropractic and totally values the care your office provides. This CA must be good with numbers but much more importantly, this CA must VALUE chiropractic care. Above all else, this must…

  Training tips for FD/CA on greeting and exit Front Desk CAs need a sequence of predictable steps by which to have a successful greeting Greeting Upon the patients arrival there should be instantaneous eye contact, even if verbal communication is restricted due to the…