Challenges - Letter about Associate Doctor Leaving the Practice Dear Mrs. Jones, You have been here long enough to know that the single most important thing to every one of us at Total Life Chiropractic is that your greatest results and attentive care are what…

  Challenges - Dismissing a Team Member "All I want from you is your total success to be the best you can be. I feel like something here is holding you back and I am not willing to hold you back any longer. I sense…

Challenges - Personal Phone Call Tolerance Letter to Team Member Dear Team Member, I am putting it in writing as from this point forward, there will be a ZERO TOLERANCE to the breaking of this rule defined. Unless there is a physical injury or crisis…

  Team's Healthcare Records and Personal Care Purpose: Providing for your team's healthcare needs is fundamental and shows them you value them and that they are deserving of your attention and care Implementation: All team members get examined before being hired and must go through…

A.D.I.S. Assess Develop Implement Squeeze When growth occurs and new found minutes and money show up, how we allocate them can define the end of our breakthroughs and the beginning of continued ruin or it can define accelerated breakthrough and an ambition to further the…

  Gifting Programs Goal: To recognize and express appreciation for referrals and to encourage more goodwill which leads to referrals Cost estimate: $9-20 per patient How deeply do you celebrate in the moments when patients do profoundly good things, especially referring others in? Believe that…

  Common Mistakes Goal: Each team member needs to respect each other's zone and the 30 second rule gives a time frame to get in and out of each other's work areas. Implementation: Front desk CAs, in particular, tend to have other team members and…

  Common Mistakes Team Development Forgets to approach their work as a mission to serve others and rather as a "job" Forgets to perceive their doctor as a co-team member and not a boss Does not protect the doctor from habits that squander time such…

  There come times within the development of a practice that previously existing soft points in a team member's skill sets, which were acceptable in the early stages of development of the practice, are no longer acceptable. Over time, you hope each team member will…

  Common Mistakes Most common mistakes a DOCTOR makes in team development: Doctor points out team members who are making mistakes in front of other team members, while the doctor is negatively, emotionally charged. Remember it is not the individual that is the problem but…