Be your best when your best is needed – which is all the time. When is your best not really needed? Would it be okay if you chose to not be your best when you were driving or when you were walking across the street with a car coming? If you are not at your best, that choice would also compromise someone else's safety and success. Don't we take even more pleasure in other people's success than our own?
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Just broke EVERY record plus 27 NPs. Thank you, thank you, thank you. We so appreciate you and all you have done for us. We are grateful and humbled. ~ Jett and Cathy Gurman
Another Win for one of our TLC family Dr Garrett: Highest month EVER of patient office visits in 23 years! And 91% conversions of new patients in 1 month!!! The TLC family is growing.
Things we've accomplished we feel GREAT about they are starting to become habit, some still take focus. Things that lie ahead feel good about, excited to see where we'll go from here.
Improvements: I have more confidence that has lead to better patient compliance. We've had better scheduling (running it not vice versa). We have better flow, more efficiency. Increased NPs, ROF on second day. We've started using initial call and patient application seems to help organize. Pulling folders the day before (more prepared). Reactivation letters and calls going well. We've watched day one of training videos!! Yeah!
Things to come: More day one process, start back implementing 26wtm trainings and watch day 2 video. ~ Dr. Trea
