TLC 4 Superteams
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TLC Event Highlights

TLC 4 Superteams

File Drawer Mind

  • Friday, 07 June 2013 13:31
  The File Drawer Mind exercise is an effective way to facilitate those of us who have many issues going on at any given time and yet, when we are dealing with patients or a particular topic, we need to make sure that our mind…

The Cornerstones of TLC Communication

  • Friday, 07 June 2013 13:21
  "Above all, seek first to understand before being understood" It is our belief, at TLC, that communication is one of the primary tools God gives us by which to help uplift the lives of others. The means by which we communicate, the quality of…

Goal Setting for the Practice

  • Thursday, 06 June 2013 08:46
  Set goals first by: Assessing your last three months' performance and establishing a base that is 10% above your last three months' performance. That is always a safe goal for a three month projection ahead. Get the number clear in your head and heart.…

Balanced Prosperity Table of Contents

  • Thursday, 06 June 2013 08:26
"Banking establishments are more dangerous than standing armies." –Thomas Jefferson "A banker is a fellow who lends you his umbrella when the sun is shining and wants it back the minute it begins to rain." -Mark Twain Practice of Your Dreams Goal Setting for the…

Practice of Your Dreams

  • Thursday, 06 June 2013 08:19
  The Big Picture In detail, write down the practice of your dreams. Each day for the next seven days, lay out your goals, dreams, and visions while keeping the big picture in mind. Use a fresh sheet of paper for each new day, and…

Team Driven Practice Table of Contents

  • Wednesday, 05 June 2013 13:59
10 Commandments of Leadership The Interview: Your First Team Training The Proper Flow for an Individual Interview Group Interview Second and Final Interview Process Common Questions 14 Traits of Ideal Team Member Hiring a New Team Member New Hire Pay and Benefits Starting a New…

Challenges

  • Wednesday, 05 June 2013 13:55
Personal Phone Call Tolerance Letter Dismissing a Team Member Letter about Associate Doctor Leaving the Practice

Common Mistakes

  • Wednesday, 05 June 2013 13:51
Mistakes in Practice Mistakes in Team Development Issue Confrontation Script Mistakes a CA Makes 30 Second Rule

Ongoing Team Development

  • Wednesday, 05 June 2013 13:49
Team Member Biannual Review Bonus and Challenges Hand Off of a Patient to another Team Member Key Results Area (K.R.A.) Study

Training on TLC Procedures

  • Wednesday, 05 June 2013 13:47
Telephone Procedures Reschedule Call Guidelines Law of the Call Non-patient Related Phone Calls